Mark by Mark Graban

Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Aug 24, 2026

What Magicians Know About Recovering From Mistakes — with Michael Chaleff

Michael Chaleff spent a year working restaurants and bars as a magician before law school, in rooms where he knew things…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Aug 17, 2026

Why the Cheapest Supplier Is Rarely the Cheapest — with Carl Pradelli

Carl Pradelli spent 18 months building a co-branded skincare launch with the Home Shopping Network, then watched it…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Aug 10, 2026

Twenty Years Inside Healthcare Didn’t Protect Her Husband: Tiffany Auvil on Caregiving and System Failure

Tiffany Auvil spent more than twenty years inside the U.S. healthcare system, starting as a volunteer firefighter and…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Aug 3, 2026

Why ESPN’s Founder Was Pushed Out of the Network He Built — with Historian Mike Soltys

ESPN founder Bill Rasmussen burned through his own money, his credit cards, and his family's money to get a 24-hour…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Jul 27, 2026

Why Fighter Pilots Never Use the Word “Mistake” — with Boo Boucousis

Fighter pilots fly missions where a moment of ego or self-protection can get people killed — so their debriefs are built…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Jul 21, 2026

The Sign Says “Don’t Use the Outlet.” Is That Really the Problem?

Another example of asking people to work around the design instead of improving it I recently spent time in a hospital…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Jul 20, 2026

Why Succession Planning Should Be a Journey, Not an Event — with Andrea Carpenter and Elizabeth Ledoux

Andrea Carpenter and Elizabeth Ledoux, co-founders of The Transition Strategists, were mid-negotiation on a business…

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Mark Graban | Lean Leadership, Psychological Safety, Continuous Improvement Jul 13, 2026

A Touch of the Madness: Betting Your Career on Platoon, T2, and Mortal Kombat — with Larry Kasanoff

At 25, Larry Kasanoff risked his dream job to greenlight a movie nobody at his studio wanted to make — and Platoon…

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