Why Sweeping Mistakes Under the Carpet Costs Leaders the Big Picture
Leaders often say they want the bad news fast -- but punish people for actually bringing it. Boo Boucousis, former…
The Fighter Pilot Debrief Method That Kills Blame at Work | Christian "Boo" Boucousis
In fighter jet aviation, errors can be fatal -- so the systems built around learning from them have to work. My guest is…
The Debrief Where Three of the Air Force's Top Leaders Raised Their Hands
A young fighter pilot watches three of the most senior leaders in the Air Force admit their own mistakes first, in front…
The Real Mistake Wasn't the Timing. It Was Refusing to Change the Plan | Andrea Carpenter
In the middle of negotiating her way into Elizabeth Ledoux's business as a successor, Andrea Carpenter got news that…
The Andon Cord Myth: Does One Worker Really Stop the Entire Line?
Most people think pulling Toyota's andon cord immediately stops the entire factory. It usually doesn't. Here's what…
Two-Thirds of Business Transitions Fail. Here's What Separates the Rest | Elizabeth Ledoux
Only about a third of businesses make it into the next generation. Only about a third of businesses make it into the…
Lean Is NOT About Speed (Here's What Toyota Actually Says)
"Lean is for speed, Six Sigma is for quality." You've heard it in training classes, certification courses, and all…
Toyota Paid $20 Per Idea—It Didn't Go Well
Toyota once paid employees $20 for every improvement idea. Employees quickly learned how to maximize the…